We (Giftsnflowers) are committed to deliver your order with exceptional quality and timely. However If, you are not satisfied with our service for any reason like order status, delivery status, quality of gifts or flowers, Contact our customer service at +91-9030016667 or [email protected]

Our customer service is happy to help you round the clock.

We ensure delivery of quality gifts, fresh flowers, handmade bouquets, fresh sweets, arrangement of combos (Flowers with cake, chocolates, teddy, sweets & more) as per your order and your order will be delivered by our network of local committed florists hand to hand.

Delivery Policy: Gifts and flowers is an online gifting company. We deliver through network of suppliers located in the destination cities/ Towns.

We try to deliver each and every order on the specified date. However due to some UN avoidable circumstances we may not deliver on committed day. We will inform the customer about the delay.

Midnight Delivery: We charge 300 Rs extra for Midnight deliveries

Note: We try our best to deliver on time. However we cannot commit specific time of delivery.

Quality: We ensure the delivery of quality fresh flowers, Bouquets and gifts. We may replace some seasonal flowers according to the availability of the products with our local vendors.

Order Status: Our customer service number is available from 9 am to 5 p.m Monday to Friday officially.

If you need to know the status you can track your order status by Login to your account. You will receive e-mail from us during order process.

After Hours: If you need to know the status of your order after 5 p.m. we would prefer customer to check status online logging into their account or email us on [email protected]

Cancellations: Orders placed online cannot be cancelled before 24 hrs. Customers need to inform us by email at least 48 hrs before the delivery.

Orders processing on same day cannot be cancelled or refunded

Change of Order: Change of Address should be informed by email before 48 hrs to ensure delivery to right address

Before major holidays and major festivals, we recommend that place your orders at least five days in advance. Express delivery products may not be delivered along with courier products

Refunds: We have clear refund policy. If we cannot deliver your order due to un availability of the service in destination area we will refund the customer in full amount by our automated payment system.

Note: We cannot refund money if customer is not satisfied with quality of flowers or cake as we cannot guarantee freshness of flowers due to varied climatic conditions.

Privacy an Security: We respect our customer’s privacy. GiftsnFlowers.in uses highly secured payment gateway. We don’t store customer’s credit card details or share emails to third parties.


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